The COVID-19 pandemic has emphasized the importance of cleanliness and sanitation in hotels. Hotels have responded by introducing more frequent and rigorous cleaning protocols. This includes deep-cleaning of high-touch surfaces such as doorknobs, light switches, and elevator buttons. Hotel rooms are thoroughly cleaned and disinfected between guests, and bedding and towels are laundered at high temperatures.
The COVID-19 pandemic has had an enormous impact on the hospitality industry worldwide, with hotels being one of the most affected. In response, hotels have had to adapt their operations to prioritize the health and safety of their guests and employees. In this article, we’ll explore some of the measures that hotels are taking to ensure safety and hygiene in the wake of COVID-19.
Social distancing
Social distancing has become a critical measure in preventing the spread of COVID-19. Hotels have implemented several measures to ensure social distancing, including reducing the capacity of common areas such as restaurants and fitness centers. Hotels have also marked out six-feet distancing spaces, ensuring that guests maintain a safe distance from each other.
hotels
In addition, many hotels have increased the frequency of cleaning public spaces such as lobbies, elevators, and fitness centers. Some hotels are also using electrostatic sprayers and ultraviolet (UV) light technology to disinfect surfaces.
Additionally, some hotels have installed plexiglass barriers at reception desks and checkout counters to minimize contact between staff and guests
reducing
Hotels are reducing contact points between guests and staff by implementing contactless check-in and check-out. This allows guests to complete the check-in process via mobile devices, reducing the need for physical contact with staff.
Guests
Guests can also use mobile devices to access hotel amenities such as room service, housekeeping requests, and concierge services. Contactless payments are also being introduced to minimize contact with cash and credit cards.
Equipment
Hotels are providing personal protective equipment (PPE) to guests and employees to reduce the risk of transmission. This includes providing masks, gloves, and hand sanitizers in guest rooms and public spaces.
Staff
In addition, some hotels are providing staff with face shields and protective clothing. Hotels are also requiring guests to wear masks in public spaces, and some are providing disposable masks for those who need them.
Food and beverage operations have been adapted to comply with safety and hygiene guidelines. Many hotels have closed their buffets and introduced a la carte menus or grab-and-go options. Some hotels have also introduced in-room dining to allow guests to enjoy meals in the safety and comfort of their rooms.
Food
Monitor
Hotels are taking steps to monitor the health of their staff and ensure that they are trained in COVID-19 safety and hygiene protocols. Staff are being screened for symptoms of COVID-19 and required to report any symptoms immediately. Some hotels are also requiring staff to undergo regular COVID-19 testing.